“I lost money — $7,000 — because of you,” Kamel — whose dashboard camera caught the encounter — told Kalanick after he brought him to his destination on Feb. 5. “I’m bankrupt because of you.”
“Bulls—,” Kalanick retorted.
When Kamel tried to explain why lower fares have led to him making less money, Kalanick reacted angrily, telling Kamel that his problems are his own fault.
“You know what. Some people don’t like to take responsibility for their own s—,” Kalanick fumed, before slamming the door. “They blame everything in their life on someone else.”
RW note: Kalanick's argument is correct here, although he didn't put it in the most diplomatic fashion. I'm sure he would like to charge $100 per ride but the market just won't support that.
Kamel is making the same error the Pope recently made in thinking it is corporations that set prices rather than the market.