James Cook reports:
The digital crown is the little button that sticks out of the side of the Apple Watch, and is used for scrolling through apps, emails, and lots of important functions on the device. But customers are complaining that their digital crown keeps getting sticky.
Mac Rumors reports that the digital crown has been getting sticky for some customers, refusing to move or sometimes requiring effort to make it turn.
It's not completely clear what could be causing the sticky crowns. The issue is probably due to dust or sweat sticking in the indentation.
Apple has some unusual advice for people who are experiencing sticky crowns: Hold your watch under a tap for 15 seconds. Now, the Apple Watch isn't actually waterproof, so the advice does seem a little strange. But Apple says that running water over the crown will free up any dirt and get it moving again.
There are various degrees of water resistance. A few seconds being hit with water from a tap is probably above whatever they designed it to. Found in another reference that it is designed to IPX7 which means it is water resistant and thus can take some incidental contact like this.
ReplyDeleteI usually use alcohol to clean stuff like that. Takes the dirt out and evaporates.