The Power of Directional Cues

The Power of Directional Cues

Using visual cues to guide visitors to key areas of your site is nothing new, but just how effective is it?

According to studies such as the aptly named Eye Gaze Cannot be Ignored, it is incredibly effective. Human beings have a natural tendency to follow the gaze of others, and we have been coached since birth to follow arrows directing us to where we should be looking/going.

Consider the following example that included a page with a baby and a compelling headline for taking care of the baby’s skin.

It’s obvious that the baby’s face is drawing a lot of attention. (As a matter of fact, faces of babies and pretty women draw the longest gazes from all visitors.)

Unfortunately, from a marketing standpoint, this is a problem because the copy isn’t commanding enough attention.

Now look at the browsing patterns when an image of the baby facing the text was used.

As you can see, users focused on the baby’s face again (from the side) and directly followed the baby’s line of sight to the headline and opening copy. (Even the area of text that the baby’s chin was pointing to was read more!)

Lesson learned: Visuals are an important part of a site’s overall design, but most pages can be optimized by including images that serve as visual cues for where visitors should look next.

More marketing lessons from eye tracking studies, here.