How Goldman Sachs Operates

John Aldridge of the UK's TimesOnline has an awesome piece on Goldman Sachs. Here are nuggets from the piece that provide an insight into how Goldman operates:

One veteran Goldman banker explains: "You are programmed at an early stage to go out more than the other guy, to see more people — clients, hedge funds or private equity guys."

Goldman staffers are also trained to "brain pick" contacts and clients harder than the other guy. "You ask what’s their best trade. How do they see the market," says one. "You offer something in return, but you always come back with something. Then you feed it to colleagues who go to work trying to use the information to make money." Other banks do not get such good information, and what information individual bankers do get, they tend not to share because they regard it as power they can use to benefit individually. "Goldman is not like that," the veteran banker says. "It’s a team effort." Or, as one rival banker puts it, "They’re a clever gang — of thugs."....

Other practices are distinctly creepy. Goldman-ites are forced to check their secure voicemail morning, noon and night for the latest bon mots of Blankfein and Eileen Dillon, 48, who is officially head of operations for the executive office but unofficially camp counsellor. Goldman is the biggest user of voicemail in the world. The "mind bullets" consist of anything from the latest profit and loss figures, to reports of what the chief executives of key clients have told Blankfein and his top team over lunch, to instructions to "switch off on holiday, for goodness sake"...

Most applicants are interviewed at least 20 times before they are made an offer and some more than 30 times...

Taking type-A people, making them feel like type-B people and moulding them into kick-ass teams that work every hour God — sorry, Goldman — sends, is important, no doubt. But it’s not Goldman’s killer app. That is its extraordinary networking ability. The firm is the greatest talent network in the world. Unlike at other banks, top performers are encouraged to get on, make all the money they will ever need in their thirties, then get out to "do good". The average tenure of a partner is eight years. "You don’t join for the retirement programme," says one staffer. "You have your phase of the moon to make money and then f*** off." But doing good does not mean running an HIV clinic in Kinshasa, it means getting top jobs in treasuries, central banks and stock exchanges around the world. (Ha! Doing good means doing good for Goldman, once you are in government. It's a cult!-rw)...

The bank was founded in New York in 1869 by a Jewish immigrant from Bavaria, Marcus Goldman. His son-in-law, Samuel Sachs, later joined him. Shut out of the clubby, largely Protestant world of stock and bond trading, Goldman established a profitable, if unglamorous, niche buying and selling short-term corporate IOUs, known as commercial paper. By the turn of the century, the firm was pioneering the market for initial public offerings, handling the stock-market debuts of blue-chip companies such as Sears and Ford.

As Goldman started outside the cosy Wall Street establishment, it hired the smartest, most driven people it could find, who learnt to exploit market loopholes, snatch business from rivals and win favours from friends in high places...

Staffers enjoy lavish perks. The firm has its own chefs to make sure visiting guests can eat and drink with Goldman partners in style — and away from envious eyes...